FAQs

Who needs a ticket?

Everybody aged two years old and above requires a ticket to enter the circus big top. Munchkins under two years old are admitted free of charge provided that they sit on a parent or guardians lap and do not occupy a seat.

If you have purchased your tickets through the official Circus Zyair website then the tickets can be printed or presented on a smartphone. Your tickets will clearly state “This is your ticket”

If you have purchased tickets through any other third party website then the vouchers and any associated booking confirmations MUST be printed and presented at the circus ticket office. Failure to do this may result in entry being denied or extra charges.

For an additional charge of £3 per booking, you can add the FLEXI ticket insurance option. This allows unlimited changes to your chosen showtime (at the same venue, subject to availability)

If you wish to change your booking then forward your current tickets to info@circus-zyair.co.uk with the subject “FLEXI TICKET INSURANCE” and which performance you wish to change your tickets to. New tickets will be issued and e-mailed to you.

Seats will be allocated on arrival to comply with social distancing.

Please head straight to the circus big top.

Doors will open 45 mins prior to the performance time.

Currently you can only buy tickets in advance at circus-zyair.co.uk.

Fire regulations prohibit prams and pushchairs from being taken into the circus big top. There is a small area to leave them in the foyer at your own risk.

When you purchase your tickets online, please select how many wheelchair users are in your group. This will help us to arrange enough wheelchair spaces at each performance. Please note that wheelchair spaces are limited, and we may not be able to seat other members of the booking with the wheelchair.

The show is 90mins with a short interval.

Only food and drink purchased on site can be consumed inside the circus big top. A circus café selling hot and cold drinks, hot dogs, burgers, chips, candy floss and popcorn is open throughout the performance.

All major credit and debit cards are accepted at the circus ticket office and at the circus café. Cash back is also available at no charge.

Children under the age of 12 must be accompanied by somebody aged 16 years or above.

The circus big top is centrally heated. We do recommend sensible footwear if there has been heavy rainfall.

Once tickets are purchased, they cannot be refunded under any circumstances. If you have added the FLEXI ticket option at the time of purchase then you can amend your tickets to a different performance (for tickets of the same value, at the same venue, subject to availability) at no extra cost. If you have not added the FLEXI option and wish to amend your tickets to a different performance then this may be possible at the on site circus ticket office for a £3 surcharge PER PERSON. This is subject to availability.

If you have purchased your tickets through www.circus-zyair.co.uk then you can show the tickets on your smartphone or print them out. You must have the barcode available for scanning. If you are showing tickets on your smartphone then we recommend that you take a screenshot in case there is no internet signal.

Please call ticketsource on 0333 666 3366 for assistance.

This varies from venue to venue and information is available on our home page.

Flashing lights and lasers are used throughout the performance as well as dry ice.

We encourage you to take as many photographs and videos of the show and share them with your friends on social media. Don’t forget to check us out on facebook and share them with us as well! www.facebook.com/circuszyair

Please note that you agree to share the copyright of any photos or videos that are taken with the Circus Zyair management and that the re sale and profiting of images is not permitted and would be considered a breach of copyright.

If you are interested in commercial photography then please check our our hire page.

We are regularly looking for new staff and performers to come and work at Circus Zyair If you are interested please send your CV and any relevant video links to info@circus-zyair.co.uk

Circus director Chico Marin says “The ladies and gentlemen that work at Circus Zyair are the best in the business and it is no surprise that we continue to attract hundreds of applications from staff & performers at other circuses, who wish to join Circus Zyair for our industry leading pay, excellent working conditions, unrivalled career progression and brand new equipment. I look forward to welcoming many more new staff as we continue to grow our route and customer numbers over the coming months and years”

We also require HGV Class 1 drivers on a ltd basis each time we move the circus from venue to venue. You can be based anywhere in the country and travel costs are paid as well as a very competitive rate. Please contact us at info@circus-zyair.co.uk if you are interested.

Get Your Tickets Now for an Unforgettable Circus Zyair Experience!